Crown Vision Center - Ballwin

Went in for my annual exam. Had several tests that showed I had no problems with my eyes. My prescription hadn’t changed so I didn’t need new glasses. I was in and out in under an hour. Good experience.

have said it before and I will say it again, the entire staff here is incredibly professional and genuinely caring. Jamie, the practice manager, goes above and beyond. Almost a year after my first visit I reached out for help ordering contacts without insurance. She not only responded promptly but even price matched so I could order directly through them, which is exactly what I wanted. Everyone on the team is quick to respond and truly wants to help. Having worked in an optometrist’s office myself, I know how some places can feel salesy. This office is the opposite. They genuinely care about their patients. I highly recommend.

Great experience overall! Staff and Dr. Rackovan are amazing and addressed all questions with care. Amanda is very kind and knowledgeable, she got me checked in for pre testing and helped find the perfect frames and lenses for me within my budget while making sure it’s what I was looking for with daily wear.

Thanks Cecily and Jamie manager for their exceptional excellent service to make sure my new prescription bifocal glasses will have no more error on too low focus as last pair from the other location last year and they refused the error to make me wearing it >a year and just would admit on this new pair on previous error pair and over charged me $100 this time than all my previous pairs. I almost walked away from Crown vision permanently, Thank Jamie and Cecily at Ballwin location for your wonderful services and everything u both offered! 😀

This is the first eye doctor I came to since moving to STL from NC last year. I actually used to work for clarkson eyecare in NC (Eyecarecenter), however my boyfriend had the worst experience at the ballwin location, so I was committed to find a completely different company to go to for my overdue exam / contact change. I came to crown vision as its right nearby my work. I was absolutely blown away by the top notch customer service, how fast they were (but never rushed you!), and how great the doctor was. Everyone was so very friendly, & didn’t push you to choose anything right then & there for their commission like my boyfriend experienced elsewhere. Safe to say he is switching to them as well. Absolutely recommend coming here!